Customer Service Representitive

NICL Laboratories’ goal is to provide outstanding clinical laboratory and pathology services to meet our client’s expectations, and ensure their satisfaction.  To this end, NICL diligently focuses on continuous improvements to quality, service, and turnaround time.  NICL is a leader in providing superior service to:

  • Physician offices
  • Clinics
  • Hospitals
  • Nursing Facilities
  • Outpatient Service Centers
  • Clinical Trials
  • Corporations & Industries

Our Client Response team is available to reply to any of your laboratory service needs.  This team is dedicated to delivering excellence in customer service and providing our clients with personal attention.  Our Client Response team can be contacted for:

  • Scheduling
  • Courier service
  • Specimen collection and transport requirements
  • Supplies
  • Test results, interpretation or consultation
  • Sales

NICL has a wide-ranging courier network that provides for prompt and reliable pick up and delivery services to our clients.  NICL couriers are professional and trained to provide for safe transport and courteous service to all accounts on their route.

NICL employs qualified and experienced phlebotomists to perform venipunctures in a variety of settings on a scheduled or on-call basis.  Our phlebotomists are skilled in patient preparation, special collection procedures, and specimen handling.